Delivery Policy
WE CURRENTLY SEND TO:
We currently send to 🇦🇱 Albania, 🇦🇹 Austria, 🇦🇺 Australia, 🇧🇪 Belgium, 🇧🇬 Bulgaria, 🇨🇭 Switzerland, 🇨🇱 Chile, 🇨🇿 Czech Republic, 🇩🇪 Germany, 🇩🇰 Denmark, 🇪🇪 Estonia, 🇪🇸 Spain, 🇫🇮 Finland, 🇫🇷 France, 🇬🇧 United Kingdom, 🇬🇷 Greece, 🇭🇷 Croatia, 🇭🇺 Hungary, 🇮🇪 Ireland, 🇮🇹 Italy, 🇱🇹 Lithuania, 🇱🇺 Luxembourg, 🇱🇻 Latvia, 🇲🇰 Macedonia, 🇳🇱 Netherlands, 🇳🇴 Norway, 🇵🇱 Poland, 🇵🇹 Portugal, 🇷🇺 Russia, 🇸🇪 Sweden, 🇸🇮 Slovenia, 🇸🇰 Slovakia, 🇺🇦 Ukraine, 🇺🇸 United States
SHIPPING TIMES:
These are the usual delivery times:
Standard Shipping Time: 15-25 days
Remote areas and Islands (ex: Canary Islands, Balearic Islands, Corsica, Sardinia, Ceuta, Melilla): 30-40 days.
Standard Shipping Time: 15-25 days
Remote areas and Islands (ex: Canary Islands, Balearic Islands, Corsica, Sardinia, Ceuta, Melilla): 30-40 days.
⚠ At present, due to the third wave of the virus and the increase in Internet purchases, delivery services are experiencing delays.
Our team continues to work in order to speed up the whole process and to ensure that your orders arrive as soon as possible.
If you need to have a product for a specific date, we advise you to buy it as early as possible.
Likewise, from MÏL we make a daily follow-up of all the shipments of our clients to avoid and reduce delays.
Thank you for your patience and understanding.
SHIPPING COST:
The cost of the shipment is 9.99€ although we can punctually make offers of Free Shipping.
TRACK ORDER:
To track your shipment, see the Order Tracking page. You must indicate your shipping number.
>Track Order<
If you do not have your shipping number, leave your details here and we will send it to you by email:
SHIPPING CONDITIONS:
The customer must ensure that the address indicated is correct, if the postal service delivery indicates that the address is incorrect they will return the package to us. In this case it is necessary to make a new shipment from the warehouse. The customer will have to pay 60% of the cost of the new shipment, for which he will have to pay 6€.
Not accepting the delivery of the package, i.e. refusing it, does not give the option of a refund. When a package is not delivered it is necessary to generate a new shipment with the already mentioned extra cost of 6 € to be paid by the customer (MÏL incurs 3,99 € of additional cost as well).
In case the shipment has already been made it will not be possible to change the delivery address as the shipments are under the delivery of external companies MÏL and we do not have the power to change the delivery address once the order has been sent from the warehouse, so the client is responsible for the loss of the package in case the correct address has not been indicated, or the house has been changed or similar.
The courier service will make 2 delivery attempts, if the package is not delivered, the customer will have 15 days to pick up the package at the post office assigned to his address. If the package is not picked up by the customer within 15 days, the postal service will return the package to us. It will be necessary to make a new shipment from the warehouse. The client will have to pay 60% of the cost of the new shipment, so he will have to pay 6€.
In case the package is not delivered and has been lost during the shipping process MÏL will run with the cost of a new shipment (no refund will be made in this case).
We do not send to P.O. Boxes.
MÏL is not responsible under any circumstances for taxes, fees or tariffs applied to the shipment or rates that may be applied in customs for the package purchased.
In case the shipment has already been made it will not be possible to change the delivery address as the shipments are under the delivery of external companies MÏL and we do not have the power to change the delivery address once the order has been sent from the warehouse, so the client is responsible for the loss of the package in case the correct address has not been indicated, or the house has been changed or similar.
The courier service will make 2 delivery attempts, if the package is not delivered, the customer will have 15 days to pick up the package at the post office assigned to his address. If the package is not picked up by the customer within 15 days, the postal service will return the package to us. It will be necessary to make a new shipment from the warehouse. The client will have to pay 60% of the cost of the new shipment, so he will have to pay 6€.
In case the package is not delivered and has been lost during the shipping process MÏL will run with the cost of a new shipment (no refund will be made in this case).
We do not send to P.O. Boxes.
MÏL is not responsible under any circumstances for taxes, fees or tariffs applied to the shipment or rates that may be applied in customs for the package purchased.