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    Terms of service

    1. Identification of the holder and general information

    MÏL offers this website subject to these Terms and Conditions. By visiting the Web site or using the services or applications of the Web site, the user accepts these Terms and Conditions.

    Access to the Web site does not require User registration. However, in order to contract any of the products offered by MÏL, the registration of the User and the acceptance of these conditions will be required before formalizing payment.

    Through the Web site, MÏL offers users fashion and beauty products.

    The present Terms and Conditions of MÏL described below, define the rights and obligations of MÏL and the Users within the framework of the Web site. These are the only terms and conditions applicable to the use of the website (without prejudice to that for certain services there may be special conditions) and the recruitment of orders through the website and replace any other conditions, unless prior agreement in writing between MÏL and the User.


    2. User Data

    In order to purchase the products offered through the Website, the User must register through the registration form available on the Website.

    The User shall be responsible for maintaining the confidentiality of the data and information provided and for restricting access to his or her computer and passwords to prevent possible unauthorised use.

    In case the User has reason to believe that his data has been made known to a third party, or if these have been used in an unauthorized way, or are likely to be so, he must communicate this situation to MÏL immediately.

    The User must verify that their data are correct and complete and inform MÏL when there is any variation and / or modification in the information provided in the purchase process.


    3. Orders and conditions of sale

    The services and products offered through the MÏL Web Site are intended for purchase by Users

    To be able to contract a MÏL order, the User must be over 18 years old.

    To place orders through the Website, the User must provide a series of data prior to hiring, through the purchase form, and that will be necessary to manage your purchase order.

    3.1 Guarantee

    Electronic products have a 2-year guarantee as required by current European legislation.

    They are excluded from the guarantee:
    - Products that present damage caused by improper, incorrect and/or different operations or uses from those specified in the user's manual or caused by external sources, blows, painting, cosmetic damage in general, scratches, cracks, evidence of residual moisture, sweat or food inside the unit.
    - Products that present damage caused by loss or accident such as fire, voltage fluctuations, vandalism, water, sand, insects or similar.



    4. Price, method of payment and discount codes

    Once the form data is completed, the User must proceed with the payment of the order through the means of payment specified on the Website.

    After payment is made, the User will receive an order confirmation e-mail, which will include a summary of the items purchased, the shipping method requested and the destination address.

    If, at the time of payment, an incident occurs that prevents payment, the User will receive an automatic payment error message and his/her order will not be processed until the payment process has been successfully completed.

    The prices of the services are expressed in Euros (euros), including taxes and handling and shipping costs, which are free of charge.

    All prices shown are final prices, expressly including Value Added Tax (VAT), without prejudice to the fact that the user will at all times have detailed information on the price of the product. In the case of the Canary Islands, VAT will be excluded when paying for the order.

    MÏL may periodically offer discount codes to its Users. These discounts can only be applied in accordance with the instructions specified by MÏL with respect to each code, and in any case the Users can only use a single code per order.

    The use of discount codes will not be compatible with certain promotional actions and collections.


    5. Information about MÏL's products and services

    The data included on the website in each description of the products and services, in their photographs, graphic or iconographic representations or videos as well as commercial names, brands or distinctive signs of any kind, have a merely informative function. Therefore, MÏL disclaims any responsibility for the appearance of errors in this information, although it undertakes to take all measures within its power to correct as soon as possible the errors or omissions after being informed of them.


    6. Changes and returns

    6.1 Return request

    All return requests must be initiated within 14 days of delivery of the package. Please send us an email to indicating your order number and the item you wish to return.

    All items must be returned in their original condition, with all labels, shipping bag and bubble wrap required for product protection during shipping.

    Refunds are issued to your original account in the same form that payment was made.
    - Credit card: takes 5-10 business days
    - Paypal: takes 3 working days

    The customer is responsible for all return shipping fees.

    6.2 Wrong or damaged product

    If the product arrives damaged or is different from the one you bought, you must communicate this within 48 hours of receiving the package to providing photographs or videos showing the damage or error.

    6.3 Exclusions

    No returns are allowed:
    - Personal hygiene products
    - Products for personal use such as headphones or stimulators that are attached to the skin.
    - Products bought on sale
    - Items purchased with a discount coupon are final sale and cannot be returned or exchanged.


    7. Use of the Website

    Use of the Website for fraudulent purposes, or in connection with criminal offences or unlawful activities of any kind is not permitted.

    It is also forbidden to send, use or reuse material that is illegal, offensive, abusive, indecent, defamatory, obscene or threatening in any way, or that infringes upon intellectual property rights, trademarks, confidentiality, privacy or any other rights, or is otherwise injurious or objectionable to third parties, or whose content contains computer viruses, political propaganda, advertising content, chain letters, mass mailings or any other type of "spam" and, in general, any type of unnecessary inconvenience or inconvenience.

    The User agrees to make lawful, diligent, honest and correct use of any information or content accessed either through the Website or third party websites accessed through links on the Website, and all under the principles of good faith and with respect at all times to current legislation and these Terms and Conditions.

    Likewise, the User acquires the commitment not to maliciously or intentionally cause damage or harm that could undermine or alter the Website itself, as well as not to introduce or spread computer viruses that could produce unauthorized alterations to the contents or systems that make up the Website.

    MÏL reserves the right to deny access to the Website or even cancel orders to Users who misuse the contents and/or fail to comply with any of the conditions that appear in this document.


    8. Intellectual or Industrial Property

    The intellectual property rights of the website, its source code, design, navigation structures and the various elements contained therein are owned by MÏLa who has the exclusive right to exploit them in any way and in particular the rights of reproduction, distribution, public communication and transformation, in accordance with applicable Spanish and European legislation.

    MÏL informs that it does not grant any license or express or implicit authorization on the rights of intellectual and/or industrial property or any other right or property related, directly or indirectly, to the contents included in the Website. The total or partial reproduction of the contents of the Website, even by means of a hyperlink, without the express written consent of MÏL is strictly prohibited. The unauthorized use of these contents will give rise to the legally established responsibilities.


    9. Hyperlinks

    The hyperlinks contained in the website may lead to the websites of third parties. MÏL does not assume any responsibility for the content, information or services that may appear on these sites, which will be offered exclusively for information purposes by MÏL, and in no case imply any relationship, acceptance or support between MÏL and the persons or entities owners of such content or owners of the sites where they are.


    10. Partial invalidity

    In the event that any Clause in these Terms and Conditions is declared invalid, the remaining Clauses shall remain in force and shall be interpreted in the spirit of these Terms and Conditions.


    11. Modifications

    The information on this Website is current as of the date of its last update. MÏL reserves the right to unilaterally modify these Terms and Conditions, as well as its privacy policy and any other information. The entry into force of the amendments to the Terms and Conditions will occur from the time of publication on this Website.


    12. Campaign customization

    The User is subject to a random campaign, so the terms of delivery applicable to each order may vary randomly. The User's personal data will not be taken into account as a variable when determining the particular conditions of each order.


    13 Notifications

    All communications between MÏL and the User regarding the contracting of orders through the Website, will be made in writing and in accordance with the communication procedures established in these Terms and Conditions for each particular case.


    14. Language

    MÏL may translate these Terms and Conditions, its Privacy Policy, or any other operational rules, policies or procedures that may be published on the Website. The Spanish version will prevail in case of conflict.


    15. Supplier Ethics Policy

    As a prestigious and reliable company, committed to the objective of providing high quality products to its clients, MÏL recognizes its obligation to ensure that suppliers act ethically. We expect our suppliers to regularly provide an environment that protects the health and safety of employees as well as their basic human rights. All suppliers must comply with their national employment laws and regulations, in particular with respect to the following:

    • Minimum age for employment
    • Freely chosen employment
    • Health and Safety
    • Freedom of association and the right to collective bargaining
    • Absence of discrimination
    • Absence of harsh or inhumane treatment
    • Working Hours
    • Wages
    • Working conditions

    MÏL will never knowingly purchase supplies from countries that do not comply with the above principles. We also expect our suppliers to translate these principles into their dealings with their own suppliers. Due to the sometimes complex nature of our suppliers' supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as MÏL continues to grow, it recognises the importance of acting with initiative and doing everything possible to defend the rights of those involved in the manufacture of its products.

    2 years warranty

    100% orders delivered

    All our payments are 100% secure

    Extensive customer service